Immediate Care - CareNow Urgent Care
Urgent Care • Houston, TX
Ratings by platform
- Birdeye (Copperfield location): 4.5 out of 5 stars (221 reviews)
- Birdeye/Google (Atascocita location): 4.6 out of 5 stars (1,687 reviews)
- SolvHealth (Heights location): 3.0 out of 5 stars
- Better Business Bureau (BBB): Not provided (Not BBB Accredited) (150/149 complaints filed (varies by location))
What patients say
Patients praise
- Helpful front counter staff in some instances
- Medical staff/doctors who take time to explain conditions
- Quick and efficient service reported by some patients
- Kind medical assistants/nursing staff
Common complaints
- Long wait times at front desk and for service
- Unprofessional or rude front desk staff behavior
- Complaints regarding deceptive or confusing billing practices
- Concerns about quality of care, misdiagnosis, and being forgotten in exam rooms
In patients' words
"Medical staff is ok, front desk person very rude, doesn't greet or acknowledge anybody coming into the building. Was told to wait in the exam room where they forgot about me."
— Birdeye - CareNow Urgent Care Copperfield review"Misdiagnosed due to incompetence! Fell and hurt my shoulder, went in and got x-rayed. They said there was no break and should be better in a couple weeks. Cold ..."
— Yelp - CareNow Houston review"The doctor really took the time to explain what was going on. I really appreciate their help during a time I’m not feeling my best."
— Birdeye - CareNow Urgent Care Atascocita reviewMore clinics in Houston
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