Comprehensive Primary Care Services At Houlton Regional Hospital
Family Practice • Houlton, ME
Ratings by platform
- CMS HCAHPS (via Momentary Labs): 5 out of 5 stars (based on CMS HCAHPS data) (114 patient surveys completed)
- MedicalRecords.com: 2.7 out of 5 stars (14 reviews)
What patients say
Patients praise
- High patient satisfaction scores (frequently 5-star or high percentile ratings in official surveys)
- Strong ratings for nurse and doctor communication
- Professional and efficient medical staff reported by many patients
- Generally clean and well-maintained facility
Common complaints
- Complaints regarding wait times or accessibility in specific departments
- Mixed sentiment regarding staff responsiveness and communication in older or non-standard reviews
- Concerns about the quietness of the hospital environment
- Occasional frustration with administrative policies or billing practices
In patients' words
"My experience at this hospital was very good, they know what they are doing trust me, if you are dying they will stabilize you and ship you to Bangor.... This may be a small hospital but they know how to save your life, I'm very impressed."
— MedicalRecords.com reviewer Jennifer Beebe"Recently had to spend a week for a medical condition. My doctor was a traveler but was there for my entire stay and was excellent. Nurses were attentive and ..."
— Yelp reviewer (July 2026)"I dont think i would take my dying dog to this hospital the doctors are pretty much a joke my son went inn there for a serious problem they just blew it off and pretty much told him it was in his head."
— A-Better-Place.com reviewer (2016)More clinics in Houlton
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