Our Locations | UP Medical Group
Surgery • Houghton, MI
Ratings by platform
- UP Medical Group Official Website: 4.8 / 5 (230 reviews (aggregate for providers at this location))
- Third-party business directory listing: Very low (individual anecdotal ratings)
What patients say
Patients praise
- Availability of seven-day-a-week access for non-life-threatening illnesses and injuries
- Positive aggregate patient satisfaction scores for individual providers listed on the official website
- Convenience of walk-in services without the need for an appointment
Common complaints
- Reports of being turned away from care for specific conditions (e.g., abdominal issues) or due to capacity constraints
- Frustration regarding referrals to the Emergency Room for non-life-threatening issues
- Concerns about the quality of communication and perceived rudeness of administrative staff
- Dissatisfaction with the thoroughness of medical evaluations and diagnostic capabilities
In patients' words
"More often than not when I go I’m told to 'just go to the ER.' I have a cold, I’m not dying; I should not be expected to pay $1,500 for a couple tests..."
— Third-party business directory patient review"Our highly trained and compassionate team of professionals value every patient who walks through the door."
— UP Medical Group Official WebsiteMore clinics in Houghton
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