Our Locations | UP Medical Group
Surgery • Houghton, MI
Ratings by platform
- UP Medical Group Official Website: 4.8/5 (230 reviews)
- Third-party business directory listing
What patients say
Patients praise
- Availability of seven-day-a-week access for non-life-threatening illnesses and injuries
- Positive aggregate patient satisfaction scores for individual providers listed on the official website
- Convenience of walk-in services without the need for an appointment
Common complaints
- Reports of being turned away from care for specific conditions (e.g., abdominal issues) or due to capacity constraints
- Frustration regarding referrals to the Emergency Room for non-life-threatening issues
- Concerns about the quality of communication and perceived rudeness of administrative staff
- Dissatisfaction with the thoroughness of medical evaluations and diagnostic capabilities
In patients' words
"Our highly trained and compassionate team of professionals value every patient who walks through the door."
— UP Medical Group Official WebsiteMore clinics in Houghton
Grand Health Partners
Patients praise: Strong surgeon/staff skill and care · Comprehensive program structure and after-care support.
Sports Medicine & Athletic Training | Marquette, MI - UP Health System
Patients praise: Professional and skilled staff in therapy and sports medicine departments · High patient satisfaction with physician and nurse communication in specific departments.
Orthopedic Care & Surgery | Upper Peninsula Michigan
Patients praise: Highly rated orthopedic surgical outcomes and patient experience at local facilities · Strong communication from nursing and medical staff reported in hospital surveys.
Derek Bustos, PT
Patients praise: Compassionate, understanding care · Positive outcomes after surgery/rehabilitation challenges.
MyMichigan Orthopedics & Sports Medicine
Patients praise: High overall satisfaction with orthopedic/sports medicine care · Clinicians/providers described as knowledgeable and caring.
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