Foot & Ankle Associates PLLC - Podiatry Medicine
Podiatry • Houghton, MI
Ratings by platform
- Birdeye/Google (Huntersville, NC location): 4.9/5 stars (658 reviews (across aggregated platforms like Google/Birdeye))
- Chicago Consumers' Checkbook (Oak Lawn, IL): Not explicitly specified, but reports positive feedback percentages (10 ratings)
What patients say
Patients praise
- Many patients express high satisfaction with the medical expertise, clear explanations, and compassionate care provided by specific doctors
- Staff are frequently described as kind, helpful, and accommodating in many locations
- Effective and successful surgical outcomes and immediate pain relief reported by numerous patients
- Generally efficient and clean office environments, with some patients praising the ease of communication with doctors
Common complaints
- Reports of scheduling inconsistencies and administrative errors, including incorrect records for procedures and surgery sites
- Occasional complaints regarding long wait times and short, impersonal consultations with doctors
- Concerns about staff professionalism and interpersonal conflicts at specific office locations
- Instances where recurring foot issues were not effectively resolved in a single visit
In patients' words
"Dr. Keeley was very professional and versed and quick in the surgical procedure he did to my foot... I give him 5 stars and glad he attended me."
— Foot & Ankle Associates Testimonials page"The nurse confirmed the surgery and procedure, but it was for the wrong foot and the incorrect procedure. It appeared that the details had not been communicated to the hospital, resulting in the same errors."
— Yelp review of Foot & Ankle Associates"While there were challenges, Carla’s intervention demonstrated a commitment to customer satisfaction, ultimately resolving the matter."
— LocalityBiz review (Huntersville, NC)More clinics in Houghton
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