MidMichigan Health Park - Houghton Lake
Federally Qualified Health Center • Houghton, MI
Ratings by platform
- agriculture.icano.es: 2.7 out of 5 (Not explicitly stated (aggregated))
- Ratings.MD (Dr. Lisa Harrington): 4.6 out of 5 (321 ratings)
- Ratings.MD (Stacey Crane, DNP): Not explicitly stated (generally high praise) (293 ratings)
What patients say
Patients praise
- Compassionate, thorough, and professional care from many providers
- Strong listening skills and patient-centered approach highlighted for specific doctors and nurse practitioners
- Efficient in-office testing and successful management of chronic conditions
- Helpful and friendly interactions with specific nursing and front-desk staff in the walk-in and primary care clinics
- Coordinated care and effective referral processes for specialized medical needs
Common complaints
- Difficulty scheduling appointments or establishing with new primary care providers
- Challenges with medication refills and prescription management policies
- Reports of dismissive or inattentive behavior from certain medical staff and providers
- Occasional long wait times for walk-in services and laboratory visits
- Issues with billing processes and insurance classification accuracy
- Frustrations regarding office hours, service availability, and administrative staff communication
In patients' words
"I had a wonderful experience at the Urgent Care in Houghton Lake. Everyone was so pleasant and professional. PA Dana was awesome! I felt that he communicated very well with me and showed concern for my issue."
— LocalityBiz review"Went for lab work. No one waiting so thought thought I would get right in. Took 1/2 hour waiting. Person drawing blood grumpy and unfriendly."
— Aggregated review site"Patients consistently praise Dr. Harrington for thorough, compassionate, and patient-centered care. Many highlight her listening skills, clear explanations, and attention to detail."
— Ratings.MD profile for Dr. Lisa HarringtonMore clinics in Houghton
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