
Radiology Services (X-ray) - Houghton Lake, Mi - MyMichigan Health
Diagnostic Radiology • Houghton, MI
Ratings by platform
- MidMichigan Health Park - Houghton Lake (aggregated): 4.7 out of 5 (1,803 ratings)
- MidMichigan Urgent Care - Houghton Lake (verified ratings): 4.8 out of 5 (229 verified ratings)
What patients say
Patients praise
- Professional and knowledgeable clinical staff in some instances
- Compassionate and comforting care during difficult situations for some patients
- Convenient access to urgent care and diagnostic services
- Positive outcomes for some patients regarding pain management and mobility
Common complaints
- Concerns regarding clinic staff being dismissive or inattentive to patient needs
- Reports of patients being turned away near closing times despite hours indicating later availability
- Complaints about lack of empathy or discharge instructions in urgent care settings
- Frustration with appointment availability and scheduling procedures
In patients' words
"She was pleasant, answered all my questions, provided needed time I required for reassurance and concerns. Very personable and professional."
— Patient review, MidMichigan Urgent Care - Houghton Lake"Would give 0 stars if option!! This place is ridiculous.. turned my husband away because they were closing in 20 minutes and didn't want to take the time to stitch his toe."
— Patient review, MidMichigan Health Park - Houghton Lake"The Urgent Care staff did not put ice on the injury nor did they give them any type of pain medication... the lack of empathy and care provided was inexcusable, unprofessional, and negligent."
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