Hot Springs, AR | Urgent Care - Fast Pace Health
Urgent Care • Hot Springs, AR
Ratings by platform
- Yelp: 2.4 out of 5 (7 reviews (for brand))
- PissedConsumer: 1.4 out of 5 (9 reviews)
- ComplaintsBoard: 1.0 out of 5 (0 reviews (4 complaints))
What patients say
Patients praise
- Extended hours and availability seven days a week
- Accepts major insurances including Medicaid and Medicare
- Offers telehealth services and walk-in convenience for non-life-threatening conditions
Common complaints
- Issues with billing transparency, unexpected charges, and difficulty reaching billing support
- Long wait times and reports of being turned away before closing time
- Concerns regarding provider turnover and inconsistent treatment policies
- Reports of potential billing errors or issues with insurance filing
In patients' words
"3-hour wait to see a provider. Symptoms I didn't mention were recorded. Flu and COVID testing were required for a headache I did not report."
— PissedConsumer review"I implicitly asked if there would be an additional charge for this service, and she said no, that it was included in the visit. A couple days later I receive a text message stating my card on file would be charged for 'my patient responsibility'."
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