The Dermatology Clinic of Arkansas | The Dermatology Clinic
Dermatology • Hot Springs, AR
Ratings by platform
- Yelp (via MapQuest): 2.0 out of 5 stars (based on 10 reviews) (10)
- Better Business Bureau (BBB): Not specified (1 total review) (1)
- Trustindex.io: 4.9 out of 5 stars (5,777 total reviews (aggregate))
What patients say
Patients praise
- Courteous and caring medical staff/doctors
- Knowledgeable and professional providers
- Clean office environment
- Prompt and thorough appointments
Common complaints
- Complaints regarding rude, unprofessional, or insensitive office staff and nurses
- Concerns regarding communication delays for test results (e.g., biopsy reports)
In patients' words
"They are a team of doctors that work very hard to diagnose and treat your problem! Always all very courteous and caring!"
— Yelp user review"This was a horrible experience! The office staff is rude... I have been waiting for 14 days to get the biopsy report..."
— BBB customer review (Michael C)"Dr Mason and Kelli Hall are great. Some of the nurses are not. They don't seem to appreciate that patients pay their salaries. Can be rude, unprofessional and insensitive."
— Yelp user review (Beth W)"Dr. Ortega and his staff are all very caring !! No long waits in the lobby and everyone is sharp, intelligent, knowledgeable, and pleasant."
— Trustindex.io reviewMore clinics in Hot Springs
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