CHI St. Vincent Senior Behavioral Health - Hot Springs, AR
Mental Health and Behavioral Health • Hot Springs, AR
Ratings by platform
- Healthgrades (Hospital-wide): 71% (recommendation rate) (N/A (hospital-wide HCAHPS))
- Birdeye (Hospital-wide): 3.9/5 stars (1,745 reviews (Hospital-wide))
- MentalHealthUS.org: 4.2/5 (5 reviews)
What patients say
Patients praise
- some patients describe staff as kind and helpful in specific departments
- facility is described by some as clean and organized
- 71% of patients recommend the broader hospital facility based on HCAHPS surveys
Common complaints
- long wait times in the ER
- reports of poor communication or insensitive interactions with staff
- perceived lack of responsiveness to patient needs
- concerns regarding discharge and case management decisions
In patients' words
"Worst hospital. Held my mother against her will for 4 days... to add to a very stressful time, they tell her that... decision of my families life."
— Birdeye Review"They are rude and stupid and you wait 5 hours for a test result that takes 1 minute to acquire the results and then they gaslight you."
— Yelp Review"The staff were kind and helpful."
— Healthgrades ReviewMore clinics in Hot Springs
Behavioral Health Services | Hot Springs, AR
Patients praise: Some clinics receive praise for knowledgeable clinicians and supportive staff (e.g., Dayspring). · Reported positive experiences include feeling welcomed, not judged, and getting help that improves daily life (e.g., Dayspring; Therapeutic Family Services)..
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