Behavioral Health Services | Hot Springs, AR
Mental Health and Behavioral Health • Hot Springs, AR
Ratings by platform
- Evolve Behavioral Health and Medication Management (Birdeye / Google): 2.7 star rating (6 reviews) (6 reviews)
- Hot Springs Behavioural Center (Psychiatrist) (TrustReviewers.com): 4.5 out of 5 stars (30 reviews)
- Ouachita Behav Health and Wellness (Recovered): 3.33/5 (Trustscore) (review data based on user reviews/accreditations (no review count shown))
- Dayspring of Arkansas (Rehab.com): 4.5 (32 reviews) / 4.53/5 (32 reviews) (32 reviews)
- Therapeutic Family Services (Rehab.com): 3.6 (7 reviews) / 3.57/5 (7 reviews) (7 reviews)
What patients say
Patients praise
- Some clinics receive praise for knowledgeable clinicians and supportive staff (e.g., Dayspring).
- Reported positive experiences include feeling welcomed, not judged, and getting help that improves daily life (e.g., Dayspring; Therapeutic Family Services).
- Some individual providers are described positively (e.g., Dr. Haroon and staff at Hot Springs Behavioural Center).
Common complaints
- Care access/continuity issues are reported, including difficulty reaching staff for appointments/refills (Conway Counseling).
- Staff behavior and perceived lack of empathy are mentioned, including rude front desk and abrasive/uncaring interactions (Conway Counseling; Therapeutic Family Services).
- Medication-related complaints appear, including forced stopping of meds and not receiving refills after dismissal (TrustReviewers; Therapeutic Family Services).
- Some locations show low ratings overall (Evolve at 2.7/5), suggesting broader dissatisfaction (Birdeye).
In patients' words
""It’s not a bad place that’s need to figure out how to keep a therapist and a psychiatrist.""
— Birdeye review snippet for Evolve Behavioral Health and Medication Management""After a few days I got call from her therapist asking me to find another doctor because I didn't cancel in time... caused me to become suicidal and then didn't follow up with me...""
— TrustReviewers.com review on Hot Springs Behavioural Center""The NP went over the process with me and was not going to let me leave until she knew that I understood... The nurses there are really nice and I see no judgement.""
— Rehab.com review on Dayspring of Arkansas""Penny... fired me as a patient... They would not even refill my medications. I’m bipolar, and I HAVE to have my medicine.""
— Rehab.com review on Therapeutic Family Services""This is my second month of being unable to reach anyone to get an appointment or a refill.""
— LocalityBiz.com review on Conway Counseling (Hot Springs)More clinics in Hot Springs
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Patients praise: some patients describe staff as kind and helpful in specific departments · facility is described by some as clean and organized.
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Ouachita Physical Therapy | Your Path to Wellness
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The Dermatology Clinic of Arkansas | The Dermatology Clinic
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