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Holyoke Medical Group

Pediatrics • Holyoke, MA

★★☆☆☆2.0/514 reviews across 2 platforms

Ratings by platform

  • US News & World Report: 2/5 (14 reviews)
  • Yelp (46 reviews)

What patients say

Patients praise

  • Positive experiences with individual pediatric doctors and clinicians

Common complaints

  • Poor customer service and communication issues with administrative staff
  • Long wait times for care, including in the emergency department
  • Concerns regarding billing practices and refusal of care due to outstanding balances
  • Professionalism issues regarding staff conduct and record-keeping

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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