Primary Care Doctor's Office in West Hollywood, CA
Primary Care • Hollywood, CA
Ratings by platform
- Healthgrades: 3.3/5 (6 reviews)
- US News Doctors: 5/5 (20 reviews)
- Healthgrades: 4.2/5 (5 reviews)
- WebMD Care: 4.5/5 (23 ratings/2 reviews)
- Healthgrades: 2.7/5 (13 reviews)
- Healthgrades: 5/5 (28 reviews)
- Healthgrades: 4.3/5 (12 reviews)
- Medical News Today: 5/5 (2 reviews)
What patients say
Patients praise
- Bedside manner, described as kind, attentive, and caring
- Effective communication, including listening and thorough explanations
- Proactive and personalized follow-up care
- Positive experiences with staff professionalism and office environment
- Inclusive, LGBTQ+-affirming care environments valued in the area
Common complaints
- Difficult or long scheduling/wait times
- Provider demeanor perceived as rushed, condescending, or dismissive
- Concerns regarding thoroughness of care and failure to address or explain conditions
- Poor communication, including difficulty reaching staff or providers after visits
- Concerns about upsell practices in some corporate-affiliated clinics
In patients' words
"I have never had a doctor go above and beyond for me to talk about all of my complaints. He was very patient and cured my problem when other physicians blew my symptoms off. He called me personally himself on two occasions to follow up with me and I really appreciated that."
— Patient review of Dr. Maziar Ghalili"Not timely and it’s next to impossible to be seen by her unless you can wait a few months to get in. Also she is very late to each appt. so plan on waiting half your day here."
— Patient review of Dr. Ruth Russell"Not only is her bedside manner amazing, she never makes you feel rushed or like any question is too small. I feel seen and heard regarding all of my care when she is my doctor"
— Patient review of Dr. Alice PengMore clinics in Hollywood
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