UCLA Gender Health Program
Gender-Affirming Care • Hollywood, CA
What patients say
Patients praise
- Many patients report life-saving, positive outcomes, including reduced gender dysphoria and improved mental health
- Appreciation for providers who demonstrate compassionate, affirming, and individualized care
- Successful surgical journeys where patients feel their physical appearance aligns with their identity, leading to increased self-love and confidence
Common complaints
- Reports of fragmented care, including long waitlists, canceled appointments, and sudden service discontinuations
- Concerns regarding quality of care, potential medical errors, and transparency of surgical staffing (e.g., teaching fellows)
- Patient experiences of emotional distress, feeling "abandoned" by institutions, and dissatisfaction with provider communication
In patients' words
"Gender-affirming care is life-saving care. It has a huge impact on our safety as well... The self-love piece is the biggest part of it. I care about myself."
— Chloe Corcoran on her experience at UCLA Health"It's worthy to note that because teaching doctors are the 'attending physician of record' that means that he, not the fellows are on record as having completed any given surgery. They never get public credit. Now in the case of Doc Keojampa his work was no doubt amazing even then. Yet because he was only a fellow, it was Dr Spiegel who took credit for all that work."
— Anonymous RealSelf review regarding teaching practices"The decision is cruel in its inconsistency: CHLA continues to offer hormones and surgeries to cisgender patients, yet those same treatments are now off-limits for trans people. The hospital’s public statement framed the change as a policy for minors, but I stand as living proof that young adults are also being abandoned."
— Guest columnist regarding CHLA service changesMore clinics in Hollywood
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