One Medical
Internal Medicine • Hollywood, CA
Ratings by platform
- Birdeye: 4.3/5 (46 reviews)
What patients say
Patients praise
- Clean, modern, and non-sterile office environment
- Physicians noted as thorough and attentive during appointments
- Convenient appointment scheduling and location accessibility
- Positive experiences with specific medical staff members
Common complaints
- Difficulties with the billing department and insurance claims processing
- Long wait times to speak with customer service or schedule appointments
- Concerns regarding upsell practices and membership fee management
- Limited app functionality for non-premium members
- Experiences with staff turnover and perceived lack of loyalty to long-term patients
In patients' words
"I’ve had a horrible time with the billing department at One Medical... I’ve tried emailing and calling, but either the email isn’t returned or I’m told someone will call me back in 8 weeks(?!?)."
— Birdeye Review for West Hollywood locationMore clinics in Hollywood
Hollywood Primary Care
Patients praise: Patients often report positive experiences with individual physicians, describing them as caring, smart, and good listeners · Front office staff members are sometimes praised as terrific despite mixed reports on the broader administrative office environment.
Internal Medicine at Hollywood Romaine Medical Offices
Patients praise: Clean, modern, and spacious facility · Friendly, professional, and attentive staff in many departments.
Southern California Gender-affirming care services
Patients praise: Highly affirming, trauma-informed, and personalized primary care models · Life-saving, identity-affirming surgical outcomes reported by patients.
CCCHC
Patients praise: Physicians described as compassionate, attentive, and excellent listeners · Patients appreciate thorough medical explanations and personalized care approaches.
Hollywood Optometry
Patients praise: Friendly, welcoming, and professional staff · Thorough and detailed eye examinations.
UCLA Gender Health Program
Patients praise: Many patients report life-saving, positive outcomes, including reduced gender dysphoria and improved mental health · Appreciation for providers who demonstrate compassionate, affirming, and individualized care.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Internal Medicine clinics, or filter by state and specialty to compare patient ratings.