AHF Healthcare Center
HIV Care • Hollywood, CA
Ratings by platform
- Yelp: 1.5/5 (6 reviews)
What patients say
Patients praise
- clinical team's compassion and medical expertise
- accessibility of essential health services like HIV care, dental, and mental health support
- positive experiences with some pharmacy staff
Common complaints
- unprofessional, rude, and unfriendly front desk staff
- difficulty reaching the clinic by phone or having calls dropped
- long wait times and administrative inefficiencies
- poor communication regarding appointments and clinic services
In patients' words
"Customer service here has gone down to worse. Very unfriendly and unprofessional people working the front desk check-in."
— 4doctors.net/Angel Garcia"Many highlight that medical professionals demonstrate genuine concern, particularly praising Dr. Jimenez for attentive care amid overall dissatisfaction with clinic operations."
— WhereeMore clinics in Hollywood
HIV Testing Sites - West Hollywood
Patients praise: Welcoming and supportive environment for the LGBTQ+ community. · Professional, kind, and knowledgeable staff..
Southern California Gender-affirming care services
Patients praise: Highly affirming, trauma-informed, and personalized primary care models · Life-saving, identity-affirming surgical outcomes reported by patients.
CCCHC
Patients praise: Physicians described as compassionate, attentive, and excellent listeners · Patients appreciate thorough medical explanations and personalized care approaches.
Hollywood Optometry
Patients praise: Friendly, welcoming, and professional staff · Thorough and detailed eye examinations.
UCLA Gender Health Program
Patients praise: Many patients report life-saving, positive outcomes, including reduced gender dysphoria and improved mental health · Appreciation for providers who demonstrate compassionate, affirming, and individualized care.
Hollywood Primary Care
Patients praise: Patients often report positive experiences with individual physicians, describing them as caring, smart, and good listeners · Front office staff members are sometimes praised as terrific despite mixed reports on the broader administrative office environment.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other clinics in Hollywood, or filter by state and specialty to compare patient ratings.