AHF Healthcare Center - Downtown
HIV Care • Hollywood, CA
Ratings by platform
- Yelp: 1.5 out of 5 stars (6 reviews)
What patients say
Patients praise
- clinical team's compassion and medical expertise
- accessibility of essential health services like HIV care, dental, and mental health support
- positive experiences with some pharmacy staff
Common complaints
- unprofessional, rude, and unfriendly front desk staff
- difficulty reaching the clinic by phone or having calls dropped
- long wait times and administrative inefficiencies
- poor communication regarding appointments and clinic services
In patients' words
"Customer service here has gone down to worse. Very unfriendly and unprofessional people working the front desk check-in."
— 4doctors.net/Angel Garcia"Many highlight that medical professionals demonstrate genuine concern, particularly praising Dr. Jimenez for attentive care amid overall dissatisfaction with clinic operations."
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