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Holladay InstaCare - Intermountain Health

Urgent CareHolladay, UT

★★★★☆3.5/58 reviews across 2 platforms

Ratings by platform

  • medicals-health.com: 3.3 out of 5 (not explicitly total number of reviews provided)
  • green.wellness.com: 3.5 out of 5 (8 reviews)
  • Facebook: 94% recommend (12 reviews)

What patients say

Patients praise

  • Convenient access to urgent care services without appointments
  • Professional, kind, and compassionate staff mentioned in some reviews
  • Efficient, clean, and well-organized clinic environment reported by some patients
  • Knowledgeable care once attended to by medical professionals

Common complaints

  • Long wait times in the waiting room and before seeing a doctor
  • Staff perceived as cold, apathetic, or impersonal
  • Dissatisfaction with administrative practices and patient check-in processes
  • Frustration regarding dismissive attitudes or perceived lack of thorough care

In patients' words

"Once they were attended to, they received prompt and knowledgeable care."

medicals-health.com

"Several patients have had negative experiences, citing issues such as cold and apathetic staff, long wait times, and poor administrative practices."

medicals-health.com

"The staff was kind and treated me promptly. The clinic was clean and well-organized, and the staff showed a lot of care and compassion."

Yelp

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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