Olympus Family Medicine, Exceptional Healthcare in Utah. Visit our ...
Urgent Care • Holladay, UT
Ratings by platform
- Yelp: 2.0 out of 5 stars (91 reviews (on Yelp))
- WebMD: Not explicitly aggregated, but includes negative individual ratings (6 reviews)
What patients say
Patients praise
- Some individual physicians, particularly Dr. Cathy Coates, receive high praise for being caring and attentive
- Convenient location for some patients
- Occasional appreciation for efficient nurses and helpful staff members
Common complaints
- Frequent complaints about aggressive, predatory, or incompetent billing practices and surprise collections notices
- Reports of rude, unprofessional, or unresponsive front office staff
- Frustration with appointment scheduling, difficulty reaching the clinic, and long wait times
- Claims of poor quality of care, misdiagnoses, and perceived lack of attention from overwhelmed doctors
In patients' words
"If there was a negative star I'd give it. They made my Mother who's Elderly and permanently Handicapped to sit on the floor in the hallway due to not enough room."
— WebMD patient review"They scam people by not sending them bills that are due and then just send it off to collections."
— SolvHealth patient review"Cathy Coates has been by far the best and most caring doctor I have ever seen in my life."
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