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Olympus Family Medicine

Urgent Care • Holladay, UT

★★☆☆☆2.0/591 reviews across 2 platforms

Ratings by platform

  • Yelp: 2.0/5 (91 reviews)
  • WebMD (6 reviews)

What patients say

Patients praise

  • Some individual physicians, particularly Dr. Cathy Coates, receive high praise for being caring and attentive
  • Convenient location for some patients
  • Occasional appreciation for efficient nurses and helpful staff members

Common complaints

  • Frequent complaints about aggressive, predatory, or incompetent billing practices and surprise collections notices
  • Reports of rude, unprofessional, or unresponsive front office staff
  • Frustration with appointment scheduling, difficulty reaching the clinic, and long wait times

In patients' words

"If there was a negative star I'd give it. They made my Mother who's Elderly and permanently Handicapped to sit on the floor in the hallway due to not enough room."

— WebMD patient review

"They scam people by not sending them bills that are due and then just send it off to collections."

— SolvHealth patient review

"Cathy Coates has been by far the best and most caring doctor I have ever seen in my life."

— Yelp patient review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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