Our Providers - Orthopedic Clinic
Orthopedics • Hingham, MA
Ratings by platform
- Birdeye (Google): 4.9/5 stars (3,807 reviews (aggregate))
- Yelp: 2.6/5 stars (59 reviews)
- Better Business Bureau (BBB): A+ rating (not accredited) (N/A)
What patients say
Patients praise
- Professional and knowledgeable medical staff
- Clear communication and explanations of procedures
- Efficient appointment times and short wait times
- Compassionate and friendly demeanor
- Effective personalized treatment plans
Common complaints
- Dissatisfaction with pain management responsiveness
- Perceived dismissive attitude during some consultations
- Reports of inadequate pre- or post-operative support/instructions
In patients' words
"I had his undivided attention while with him, had a thorough evaluation, and came up with a sound course of care. Top notch experience with him and the entire South Shore organization."
— Healthgrades review for Dr. Andrew Thome Jr."Dr. Merra is truly exceptional! She is meticulous, attentive, and always takes the time to listen. I never have to wait long to see her... Her medical assistant is equally wonderful, as is the front desk staff, x-ray team and casting."
— LocalityBiz review for Dr. Katherine M. Merra"...some patients express dissatisfaction with the lack of responsiveness to pain management and perceive a dismissive attitude during certain consultations, which affected their experience negatively."
— Vitals summary for Dr. Michael T. RowlandMore clinics in Hingham
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