South Shore Health Outpatient Care Center
Diagnostic Imaging • Hingham, MA
Ratings by platform
- Birdeye (for Outpatient Care Center): 5 out of 5 stars (4 reviews)
- Birdeye (for South Shore Orthopedics in Hingham): 4.9 out of 5 stars (3,807 reviews)
- Leapfrog Group (for outpatient surgery): 91% Top Box Score for patients' overall rating (Not explicitly provided (OAS CAHPS survey data))
What patients say
Patients praise
- Strong clinical outcomes and staff performance ratings for outpatient surgery
- Highly rated orthopedic and pain management services
- Staff described as caring, welcoming, and professional by many patients
- Effective and timely care for those with acute pain
Common complaints
- Appointment scheduling difficulties and cancellations
- Lack of follow-up communication after cancelled appointments
- Occasional reports of poor patient service or long wait times
In patients' words
"From the moment I walked in it felt like I was visiting family members. It was Scott's birthday at the front desk... My nurse was amazing along with the doctor and his assistant. I am PETRIFIED of needles and honestly I was ok through the process."
— Patient review of Pain Management Clinic"Waited over a month for my appointment only to have the cancel on me the day before... Was told I would get a call back before end of day to discuss other options and no one called back."
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