Primary Care at Hilton Head Hospital | Novant Health
Primary Care • Hilton Head Island, SC
Ratings by platform
- Novant Health official website: 4.8/5 (based on 55 ratings) and 5/5 (based on 694 ratings) for different providers/services (749 total ratings mentioned)
- SeniorHealthDatabase.com: 52% recommendation rate
- Solv (Urgent Care): 3.0/5 average rating (2 reviews)
What patients say
Patients praise
- Availability of comprehensive primary care services like annual physicals and chronic disease management
- Professionalism of specific front-desk and clinical staff reported by some patients
- Recognition as a Primary Stroke Center and comprehensive heart care program
- Offers same-day and next-day sick visits for quick access to care
Common complaints
- Reports of long wait times for emergency and urgent care services
- Concerns regarding staff responsiveness, compassion, and bedside manner
- Negative feedback on administrative and billing processes
- Mixed ratings on hospital facility cleanliness and communication quality
In patients' words
"These workers have no sense of urgency , no compassion for people on a near death experience... I will NEVER !!!! & I mean NEVER be back at this location."
— Rate A Hospital (User Review)"I appreciate Patricia Alston at the front desk as she helped me with the online check in and wAs profesdionsl and caring. The nurse and PA were very kind as well."
— Solv (User Review)More clinics in Hilton Head Island
Main Street Medical: Urgent Care and Family Practice: Hilton Head ...
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