Hilton Head - Novant Health Urgent Care
Primary Care • Hilton Head Island, SC
Ratings by platform
- Solv Health: 3.0 out of 5 stars (2 (Solv platform specific))
- MapQuest: Not explicitly aggregated, but mixed individual feedback provided (4 (MapQuest platform specific))
What patients say
Patients praise
- Helpful and professional clinical staff (nurse/doctor) in some instances
- Ease of use for online check-in features
Common complaints
- Concerns regarding billing practices and insurance acceptance
- Reports of unprofessional or rude front desk staff
- Communication issues and delays in follow-up regarding test results
- Lack of transparency regarding medical capabilities, specifically X-ray availability
In patients' words
"I can't recommend this place highly enough. From the receptionist to the nurse to Dr Jason, everyone was helpful and professional."
— MapQuest User Review"Overall, the lack of communication, transparency, and basic professionalism made this a very frustrating and disappointing experience."
— User Review via Toprated Business"The front desk staff are EXTREMELY rude. We did not get past the front desk because of the unwelcoming and extremely rude attitudes."
— MapQuest User ReviewMore clinics in Hilton Head Island
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