Coastal Empire Community Mental Health Center - Hilton Head Clinic
Mental Health Clinics • Hilton Head Island, SC
Ratings by platform
- Addiction Resource and similar aggregator sites: 8.3/10 (Addiction Resource) (10 reviews on Addiction Helpline America)
What patients say
Patients praise
- Some patients found staff to be nice and easy to talk to
- Isolated reports of helpful counseling and psychiatric support
Common complaints
- Concerns regarding billing practices and insurance coverage
- Reports of poor communication between front desk staff and clinical staff
- Difficulties in scheduling appointments and bureaucratic issues with systems
- Concerns about quality of care and perceived lack of professionalism
- Frustrations over perceived lack of family involvement or communication in treatment plans
In patients' words
"Their lack of communication gave my sister a panic attack and made a really awful first impression. I don't recommend them to anyone."
— LocalityBiz Review"Horrible experience. The statement you get what you pay for has never been more true in this instance for this clinic run by the State. You might need another round of therapy after having to put up with these people."
— LocalityBiz Review"Office staff tell ya your insurance is covering your treatments and many weeks later you get a ..."
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