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East Hawaii Health Clinics

Urgent Care • Hilo, HI

★★☆☆☆2.0/53 reviews across 1 platform

Ratings by platform

  • Birdeye: 2.0/5 (3 reviews)

What patients say

Patients praise

  • Compassionate and quality care from some staff
  • Convenience of on-site diagnostic services like X-rays

Common complaints

  • Dissatisfaction with physician communication and perceived rudeness
  • Concerns regarding limited time spent with the doctor during appointments

In patients' words

"The office staff and check in nurse was gr8, the trouble i had was with Dr.Sugihara. I only went 2 times and at the 1st appointment, he was very RUDE , I thought he was just having a bad day. The the follow up appointment he was even worse."

— Birdeye review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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