Hilo Urgent Care Center
Urgent Care • Hilo, HI
Ratings by platform
- Birdeye: 3.0/5 (65 reviews)
- uscompanies.net (6 reviews)
What patients say
Patients praise
- Efficient check-in processes
- Clinically effective medical care from some doctors and providers
- Good alternative to the emergency room for certain conditions
- Friendly staff noted in some experiences
Common complaints
- Rude or condescending behavior by nurses and physicians
- Professionalism concerns regarding billing policies and prescription handling
- Invasive reception procedures regarding privacy
- Small, uncomfortable waiting areas
In patients' words
"Hilo Urgent Care were always efficiently quite quick in checking you in & getting you into their clinic. Their staff are very friendly as well."
— Hilo Kea'au Urgent Care Website"The doctor was fantastic but the rest was a disaster. The receptionist asked me why I was there in full hearing of a tiny waiting room and expected me to answer aloud."
— uscompanies.net user reviewMore clinics in Hilo
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Patients praise: Professional, knowledgeable, and caring provider (Dr. Joanna Smith) · Comfortable and warm clinic environment.
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