Highland Park Hospital - Endeavor Health
Radiology • Highland Park, IL
Ratings by platform
- Illinois Hospital Report Card: 76% (Recommend rate) (Based on standardized HCAHPS surveys)
- Leapfrog Hospital Safety Grade: 'A' Grade (Multiple grading rounds)
- Vivian Health: 4.4/5 (8 reviews)
What patients say
Patients praise
- High hospital safety ratings ('A' grade)
- Majority of patients (76%) indicate they would recommend the hospital
- General perception of being a well-supported facility within a larger system
Common complaints
- Long wait times in the emergency department
- Perceived lack of professional conduct by staff
- Concerns regarding communication and triage processes in the ER
- Dissatisfaction with patient room cleanliness
In patients' words
"This hospital is Highly unprofessional. I waited 12 hours in the emergency room just for the room to be dirty. The staff is terrible they are literally no help."
— LocalityBiz consumer review"If I could give this hospital's ER zero stars I would. Years ago, this was a very well run professional place. Tonight, I brought our very sick high schooler in ..."
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