Cone Health LeBauer Primary Care at MedCenter High Point
Primary Care • High Point, NC
Ratings by platform
- LeBauer HealthCare / Cone Health Official Website: Average of 4.7-5.0 out of 5 across various providers in internal surveys (based on hundreds of reviews) (Hundreds of individual provider reviews available on the internal site)
- Third-party review platforms (Yelp, Solv, MapQuest): 3.0 stars (Apple/MapQuest) and 1.0 stars (Solv) for the facility/emergency services (Small sample size of public platform reviews)
What patients say
Patients praise
- Consistently high ratings for individual providers in internal surveys
- Patients appreciate the professional and knowledgeable nature of many doctors
- Some reports of caring and thorough medical attention
- Convenient local access to a variety of healthcare services
Common complaints
- Long wait times for appointments and emergency services
- Reports of rude or unhelpful front desk staff interactions
- Concerns regarding billing practices
- Perceived lack of competence or empathy in some emergency care experiences
In patients' words
"Patients frequently praise the caring nature of the team, noting that staff members are friendly, welcoming, and make visitors feel comfortable during their appointments."
— Wheree Customer Review Summary"Front desk was rude, wait was extremely long... I would not recommend this facility due to the long wait time."
— Patient review on Yelp/MapQuest"The doctors are nice, but billing practices seem unsupportive."
— Patient review on YelpMore clinics in High Point
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