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Atrium Health Wake Forest Baptist High Point Family Medicine

Primary Care • High Point, NC

★★★☆☆3.2/565 reviews across 2 platforms

Ratings by platform

  • Birdeye (aggregating Google reviews): 3.5/5 (58)
  • ComplaintsBoard (for Atrium Health Wake Forest Baptist generally): 1.0/5 (7)

What patients say

Patients praise

  • Caring and friendly staff
  • Professional and attentive medical providers
  • Comprehensive care for various age groups

Common complaints

  • Inadequate complaint resolution process
  • Billing issues and frustration with charges
  • Poor customer service experiences at some locations

In patients' words

"The staff at this facility is great! Front desk, lab, and medical staff are all first rate... Dr Michael Kalish takes the time to listen and provide professional, competent care."

— Birdeye

"Patients appreciate the caring and friendly staff, often describing them as efficient and respectful. They highlight the expertise and attentiveness of the doctors and physician assistants, noting their thoroughness and genuine concern for patient well-being."

— BestProsInTown

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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