Primary Care Physician in Hicksville NY | Family & Internal ...
Internal Medicine • Hicksville, NY
Ratings by platform
- Catholic Health/ProviderMatch: 4.9/5 (29 ratings) (8 reviews)
- Healthgrades: 4.2/5 (20 ratings) (20 reviews)
- WebMD Care: 4.0/5 (38 ratings) (2 reviews)
- Birdeye/Google: 4.0/5 (20 ratings) (20 reviews)
What patients say
Patients praise
- Some physicians are praised for being caring, thorough, friendly, and taking time to explain plans
- Helpful and competent administrative staff in specific instances
- Convenience of some walk-in clinics or multi-specialty locations
Common complaints
- Long wait times for appointments and at the office
- Rudeness or lack of professionalism by front desk and administrative staff
- Difficulties with appointment scheduling and phone responsiveness (e.g., call centers, long hold times)
- Concerns regarding billing practices, insurance issues, or poor communication after visits
- Some patients reported feeling rushed or sensing a focus on profit over patient care
In patients' words
"I never had a dr. Spend so much time with me. He made me feel comfortable. I really liked his mannerisms, he was friendly. Definitely recommend him."
— Patient review of Dr. Richard L. Iammatteo, MD"we were very overjoyed to find a dr. at this point of our lives to devote her time & caring in the manner she did. dr.brand is by far, an unbelievable internist."
— Patient review of Dr. Kathie Brand, MD"The wait time is horrible. How can nine people be ahead of me for a scheduled appointment? They have to understand the value of other people's time."
— Patient review of BMC Hicksville Clinic"Worse customer service in the entire world. Never return the calls and pick up the phone. It does not matter how many times you call or leave the message."
— Patient review of Optum Primary Care - HicksvilleMore clinics in Hicksville
Internal Medicine in Hicksville, NY - ProviderMatch
Patients praise: Patients report doctors are kind, knowledgeable, and professional · Some providers are noted for spending significant time with patients and being responsive to messages.
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Optum Primary Care - Hicksville, NY
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