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Penn State Health Pain Medicine

Pain MedicineHershey, PA

★★★★★4.8/5778 reviews across 5 platforms

Ratings by platform

  • Penn State Health (Dr. Bunty J. Shah): 4.9/5 (212)
  • Penn State Health (Dr. Jacob A. Benrud): 4.9/5 (196)
  • Penn State Health (Sadie E. Smith, MD): 4.8/5 (122)
  • Penn State Health (Dr. David M. Giampetro): 4.6/5 (244)
  • Healthgrades (Dr. Bunty J. Shah): 4.0/5 (4)

What patients say

Patients praise

  • high overall patient satisfaction scores for several individual physicians (typically 4.6–4.9 out of 5)
  • praise for physicians who are perceived as caring, knowledgeable, and good listeners
  • positive feedback on office environment, staff friendliness, and effective explanations of conditions
  • patients successfully finding relief for chronic pain after failed attempts elsewhere

Common complaints

  • reports of unprofessional, arrogant, and curt demeanor from some physicians
  • complaints regarding poor communication, being rushed, or lack of patient-centered care
  • instances of pain during procedures or failed procedural attempts by trainees under supervision
  • frustration with scheduling appointments and unclear treatment plans

In patients' words

"Dr. Shah has helped with my pain when other physicians failed! I do not trust many physicians to stick needles into my back, but I trust Dr. Shah - and I have trusted him for over 2 years."

Healthgrades

"Curt and rude. I recently saw Dr. V at Hershey Pain Clinic, as I was on severe pain for many months and was appalled at how curt, rude and uncaring he was. Apparently he didn't have time to talk to me because I was told to Google my diagnosis."

Vitals

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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