Endocrinology, Diabetes and Metabolism
Endocrinology • Hershey, PA
Ratings by platform
- Penn State Health (Dr. Chris Fan): 4.7/5 (625)
- Penn State Health (Dr. Andrea Manni): 4.8/5 (259)
- Healthgrades (various providers): 2.1 to 2.5/5 (4-10 ratings per physician)
- WebMD (Dr. Daniel Hale): 4.0/5 (7 ratings)
What patients say
Patients praise
- High patient satisfaction ratings on official Penn State Health websites
- Some patients find individual physicians to be polite, professional, and knowledgeable
- Recognition of thorough record review and quick follow-ups by some providers
Common complaints
- Difficulty scheduling appointments and long wait times
- Concerns regarding bedside manner, including perceived arrogance, brusqueness, and lack of empathy
- Reports of feeling dismissed or having concerns ignored, particularly regarding thyroid conditions
- Frustration with communication, including use of complex terminology and lack of follow-up on test results or treatment plans
In patients' words
"Dr. Fan was quite condesending and arrogant. I waited 4 months for an appointment, and he dismissed each of my questions/concerns with a very curt, negative response."
— Vitals (Dr. Chris Fan)"Dr. Macaluso does not listen to his patient, is very loud and brusque. All info taken by resident who was better to talk with. Not a pleasant experience with Dr. Macaluso."
— Healthgrades (Dr. David Macaluso)"I was experiencing symptoms after my lobectomy and was scheduled with Manni as my endocrinologist; he dismissed them and told me he'd see me in a year. I transferred to a different endocrinologist outside Penn State who took me seriously and immediately investigated my symptoms..."
— Healthgrades (Dr. Andrea Manni)More clinics in Hershey
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