Vanderbilt Laboratory Services Hendersonville
Laboratory Services • Hendersonville, TN
Ratings by platform
- Birdeye / BestProsInTown: Approximately 2.9 out of 5 stars (154 reviews (for Walk-In Clinic))
- LocalityBiz / EZlocal: No ratings available specifically for Laboratory Services (0)
What patients say
Patients praise
- Professional, kind, and empathetic clinical staff (doctors and NPs) in some departments
- Efficient and timely care for routine visits in some cases
- Clean and well-maintained facilities
- Thorough care and clear explanations provided by specific providers
Common complaints
- Reports of rude, sarcastic, or unhelpful front-desk staff
- Difficulty with scheduling and long wait times
- Complaints regarding billing, insurance acceptance, and out-of-pocket payment policies
- Instances of perceived medical negligence or lack of thorough examination
- Concerns about communication between staff and patients
In patients' words
"The lady at the front desk... was extremely non-human. Never have been to such a hateful clinic before."
— LocalityBiz (Vanderbilt Health Clinic at Walgreens Hendersonville)"I cannot say enough wonderful things about my NP, Marissa McGlaughlin, and my OB, Chelsea Fechter. They were both incredibly empathetic, supportive, and truly went above and beyond during my appointment."
— LocalityBiz (Vanderbilt Center for Women’s Health Hendersonville)"We just started w/ Dr Shell at Vandy (in Hendersonville). Medicare. VERY organized, they all seem to communicate with each other perfectly."
— Nextdoor (Vanderbilt Primary Care Hendersonville)More clinics in Hendersonville
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