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Vanderbilt Laboratory Services Hendersonville

Laboratory Services • Hendersonville, TN

★★★☆☆2.9/5154 reviews across 2 platforms

Ratings by platform

  • Birdeye / BestProsInTown: 2.9/5 (154 reviews)
  • LocalityBiz / EZlocal

What patients say

Patients praise

  • Professional, kind, and empathetic clinical staff (doctors and NPs) in some departments
  • Efficient and timely care for routine visits in some cases
  • Clean and well-maintained facilities
  • Thorough care and clear explanations provided by specific providers

Common complaints

  • Reports of rude, sarcastic, or unhelpful front-desk staff
  • Difficulty with scheduling and long wait times
  • Complaints regarding billing, insurance acceptance, and out-of-pocket payment policies
  • Concerns about communication between staff and patients

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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