
Vanderbilt Laboratory Services Hendersonville
Laboratory Services • Hendersonville, TN
Ratings by platform
- Birdeye / BestProsInTown: 2.9/5 (154 reviews)
- LocalityBiz / EZlocal
What patients say
Patients praise
- Professional, kind, and empathetic clinical staff (doctors and NPs) in some departments
- Efficient and timely care for routine visits in some cases
- Clean and well-maintained facilities
- Thorough care and clear explanations provided by specific providers
Common complaints
- Reports of rude, sarcastic, or unhelpful front-desk staff
- Difficulty with scheduling and long wait times
- Complaints regarding billing, insurance acceptance, and out-of-pocket payment policies
- Concerns about communication between staff and patients
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