Diagnostic Lab | TriStar Hendersonville Medical Center
Laboratory Services • Hendersonville, TN
Ratings by platform
- U.S. News & World Report: 3 out of 5 stars (overall patient experience) (17 reviews (Vivian Health))
- Healthgrades: 67% patient experience rating (57 provider reviews)
What patients say
Patients praise
- some staff noted as caring, welcoming, and professional
- efficient diagnostic procedures like mammograms and bone density tests experienced by some patients
- praise for specific clinical staff and teamwork in certain departments
Common complaints
- reports of poor staff responsiveness and long wait times
- complaints regarding communication from medical providers
- concerns about hospital room cleanliness and noise levels
- some negative experiences in emergency department services
In patients' words
"Nicole has been the most caring clinical staff... Mainly, as long as I live in my residential area, I plan to go to this location for applicable tests."
— LocalityBiz"Satisfaction with staff responsiveness... 2 out of 5. Satisfaction with hospital room cleanliness... 2 out of 5."
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