Deaconess Henderson Hospital - Medical Office Building 2
Family Medicine • Henderson, KY
Ratings by platform
- Deaconess (clinic/provider page for a clinician at Medical Office Building 2): 4.8 out of 5 (203 ratings)
- Healthgrades (hospital): positive sentiment shown in recent reviews (e.g., “very satisfied”) (not stated in provided snippet)
- Health US News (hospital): 86% of patients willing to recommend (not stated in provided snippet)
- Loc8NearMe (hospital): review scores not stated in provided highlights (63+ comments mentioned (count not fully specified))
- LocalityBiz (hospital): star breakdown not provided; includes strongly negative reviews (not stated in provided highlights)
- Rate A Hospital (hospital): star breakdown not provided; includes strongly negative reviews (not stated in provided highlights)
What patients say
Patients praise
- Caring/compassionate staff and nurses
- Doctors explaining care and providing good treatment
- Positive inpatient/ER experiences and follow-up/check-ins
- General satisfaction with office visits
Common complaints
- Poor communication with family/patients (especially around billing, updates, and scheduling)
- Unresponsive or unavailable doctors/care management not returning calls
- Long waits/delays (hallway waiting, delays in testing/surgery)
- Concerns about quality of care and safety (oxygen not provided, possible infection/wrong diagnosis)
In patients' words
"“I was very satisfied with my office visit.”"
— Healthgrades – Deaconess Henderson Hospital page (snippet of a review)"“Dr. ROSS took my prostate out today. He was awesome. His staff & nurses were awesome... I would recommend Deconess Hospital to the world.”"
— Loc8NearMe – Deaconess Henderson Hospital reviews (Most Recent Reviews)"“There was no communication between the hospital and the family regarding billing issues... Doctors constantly unavailable, care management not returning calls.”"
— LocalityBiz – Deaconess Henderson Hospital (review excerpt)"“Family member had been left in the hallway for 3 days...”"
— Rate A Hospital – HospitalReviews (review excerpt)"“86% of patients at Deaconess Henderson Hospital are willing to recommend this hospital to others.”"
— Health US News – Deaconess Henderson Hospital (recommendation metric)More clinics in Henderson
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