Urgent Care in West Hempstead, NY| Northwell Health
Urgent Care • Hempstead, NY
Ratings by platform
- Aggregated (Solv, UrgentCareMap, etc.): ~4.5 out of 5 stars (aggregated across platforms) (Over 700 reviews across major platforms; site claims over 3,000 5-star reviews total)
What patients say
Patients praise
- Clean and modern facility
- Friendly and professional staff/receptionists
- Knowledgeable and caring doctors/providers
- Convenient location and access to Northwell network
- Efficient service when using the online appointment/save-your-spot system
Common complaints
- Long wait times
- Perceived unprofessionalism or lack of communication from staff/providers
- Issues with registration/paperwork assistance for those needing extra help
- Inconsistent quality of care or concerns about thoroughness of exams
In patients' words
"The staff were extremely nice and professional. The doctor kept apologizing for the long wait, but honestly it went pretty quickly. If I can't get in touch with my primary care physician I will definitely go there again!!!!"
— Patient review via localitybiz.com"They are very unprofessional and they will put other patients before you even if you check in first. They are also bad with communication"
— Patient review via Apple Maps/MapQuestMore clinics in Hempstead
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