Primary Care Doctors & Physicians in Hempstead, NY
Geriatric Medicine • Hempstead, NY
Ratings by platform
- Oak Street Health Hempstead: 4.33/5 (51 reviews)
What patients say
Patients praise
- Many patients praise doctors for being knowledgeable, thorough, attentive, and caring
- Strong appreciation for clear communication and doctors who take the time to listen to concerns
- Positive feedback on office environment cleanliness and professional, friendly support staff in some locations
- Many long-term patients report high satisfaction with the quality of care and successful health outcomes
Common complaints
- Concerns regarding office staff professionalism, including frequent staff turnover, rudeness, and ineffective communication (e.g., disconnected phone systems)
- Reports of difficulty obtaining medical records or test results in a timely manner
- Some patient experiences note a perceived lack of compassion, bedside manner, or a detached approach to care
- Specific complaints about billing issues or unexpected charges
In patients' words
"I have only been to the office a few times and already I have so much faith in them... I found a doctor and entire office that not only cares about her patients but goes above and beyond to make sure the patient is well taken care of."
— Healthgrades patient review of Dr. Rupal Shah"He looked me in the eye and said 'FEAR WILL NOT SAVE YOUR LIFE'. I never forgot those words. The one and only time I did self-breast examination, his voice kept haunting me... I found a lump and that saved my life."
— Vitals patient review of Dr. Philippe Tassy"The frequent changes in receptionist is not good especially since most are not seasoned car reps. There is a huge disconnect via the phone system... Back and forth over 5 times just to get that done and to this date after 3 weeks we still dont have the report!!!"
— LocalityBiz patient review of Oak Street HealthMore clinics in Hempstead
Hempstead Medical Group
Patients praise: Highly professional and knowledgeable doctors (specifically Dr. Rupal Shah and Dr. Vilma Vas) · Compassionate, attentive, and understanding medical care.
USA Vein Clinics
Patients praise: knowledgeable and thorough doctors · friendly and professional staff.
Tulip Physical Therapy
Patients praise: Personalized, one-on-one care compared to larger health groups · Knowledgeable, skilled, and professional staff.
Palisades Vein Center
Patients praise: professional and knowledgeable medical teams · positive treatment outcomes for varicose veins.
Dr. Caroline Novak
Patients praise: professional and knowledgeable staff · clear explanation of treatment plans.
Gastrointestinal Specialists of Long Island
Patients praise: Compassionate and professional doctors with excellent bedside manner · Thorough explanations of conditions and treatment plans.
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