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Primary Care Doctors & Physicians in Hempstead, NY

Geriatric MedicineHempstead, NY

★★★★☆4.3/564 reviews across 5 platforms

Ratings by platform

  • Healthgrades (Dr. Rupal Shah): 4.3/5 (12)
  • Oak Street Health Hempstead: 4.33/5 (51)
  • Healthgrades (Dr. Pooja Jaisinghani): 5/5 (1)
  • Vitals (Dr. Philippe Tassy): 4.7/5
  • Healthgrades (Dr. Cynthia Fretwell): 3.86/5

What patients say

Patients praise

  • Many patients praise doctors for being knowledgeable, thorough, attentive, and caring
  • Strong appreciation for clear communication and doctors who take the time to listen to concerns
  • Positive feedback on office environment cleanliness and professional, friendly support staff in some locations
  • Many long-term patients report high satisfaction with the quality of care and successful health outcomes

Common complaints

  • Concerns regarding office staff professionalism, including frequent staff turnover, rudeness, and ineffective communication (e.g., disconnected phone systems)
  • Reports of difficulty obtaining medical records or test results in a timely manner
  • Some patient experiences note a perceived lack of compassion, bedside manner, or a detached approach to care
  • Specific complaints about billing issues or unexpected charges

In patients' words

"I have only been to the office a few times and already I have so much faith in them... I found a doctor and entire office that not only cares about her patients but goes above and beyond to make sure the patient is well taken care of."

Healthgrades patient review of Dr. Rupal Shah

"He looked me in the eye and said 'FEAR WILL NOT SAVE YOUR LIFE'. I never forgot those words. The one and only time I did self-breast examination, his voice kept haunting me... I found a lump and that saved my life."

Vitals patient review of Dr. Philippe Tassy

"The frequent changes in receptionist is not good especially since most are not seasoned car reps. There is a huge disconnect via the phone system... Back and forth over 5 times just to get that done and to this date after 3 weeks we still dont have the report!!!"

LocalityBiz patient review of Oak Street Health

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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