Hempstead Medical Group
Geriatric Medicine • Hempstead, NY
Ratings by platform
- Healthgrades: 4.4/5 (5 reviews)
What patients say
Patients praise
- Highly professional and knowledgeable doctors (specifically Dr. Rupal Shah and Dr. Vilma Vas)
- Compassionate, attentive, and understanding medical care
- Doctors who take time to listen to patient concerns
- Some reports of proactive follow-up and personal care
Common complaints
- Poor office management and organizational issues
- Long wait times
- Reports of rude, dismissive, or unprofessional front-desk staff
- Concerns regarding lack of respect for patients' time and health
- Instances of poor communication, particularly over the phone
In patients' words
"Very poor experience – lack of respect and organization... I was not seen until almost 2:00 PM, and when I finally saw the doctor, she told me it was too late to perform the tests... Her response was dismissive and unempathetic."
— LocalityBiz review"Very caring and wise doctor. I recommend her to everyone!"
— Healthgrades review for Dr. Vilma Vas"Hempstead Medical Group is a highly recommended medical practice, particularly due to the exceptional care provided by its doctors."
— BestProsInTown summaryMore clinics in Hempstead
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