Primary Care | Montana - Benefis Health System
Primary Care and Family Medicine • Helena, MT
Ratings by platform
- MedicalRecords.com: 3.1/5.0 (44 reviews)
- Yelp: Not explicitly provided but noted as generally poor sentiment (21 reviews)
- Birdeye: 2.7/5.0 (127 reviews (specifically for Benefis Walk-In Care))
What patients say
Patients praise
- Professional and gentle bedside manner from some providers
- High percentage of patients willing to recommend the health system in aggregate reporting
Common complaints
- Long wait times
- Concerns regarding billing, payment plans, and debt collections processes
- Reports of poor communication and unhelpful administrative staff
- Occasional complaints about specific provider interactions and triage procedures
In patients' words
"I would like to say my visit was one of the best I have experienced, in any walk in clinic to date. They were very professional and explained everything that was going to happen."
— Birdeye review for Benefis Walk-In Care"Online bill pay does not work well... I will NEVER use services from hospital to dermatology again."
— MedicalRecords.com review for Benefis HospitalsMore clinics in Helena
Primary & Family Care Services in Helena MT
Patients praise: Providers who listen and explain things clearly · Efficient, comfortable, and caring environments at some smaller practices.
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Patients praise: knowledgeable and professional staff · personalized and attentive care.
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