Primary & Family Care Services in Helena MT
Primary Care and Family Medicine • Helena, MT
Ratings by platform
- Birdeye/PureView Health Center: 3.3/5 stars (113 reviews)
- Birdeye/Ridgeline Family Health: 5.0/5 stars (4 reviews)
What patients say
Patients praise
- Providers who listen and explain things clearly
- Efficient, comfortable, and caring environments at some smaller practices
- Convenient direct primary care models with transparent pricing
Common complaints
- Difficulties with appointment scheduling and phone access
- Concerns about communication, including non-returned calls and difficulty reaching providers
- Reports of unorganized office environments
- Perception of staff not listening to patient concerns
In patients' words
"Dr. Brandon actually listens and his explanations are easy to understand... We are very fortunate to have him in Helena!"
— Ridgeline Family Health Birdeye review"This place is absolutely unorganized. And I felt my nurse practitioner did not care what I had to say when I came in When I had health concerns and she just wrote it off as stress."
— PureView Health Center Birdeye review"The major health facility in Helena, St. Peter's Health, is profoundly user unfriendly for outpatient care. Large obstacles to satisfactory care are the phone access and the lack of information on the SPH website."
— Helena Independent Record opinion letterMore clinics in Helena
Primary Care | Montana - Benefis Health System
Patients praise: Professional and gentle bedside manner from some providers · High percentage of patients willing to recommend the health system in aggregate reporting.
Physical Therapy | Helena, MT | Montana Spine & Joint Rehab ...
Patients praise: knowledgeable and professional staff · personalized and attentive care.
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