Firehouse Clinic | City of Hayward - Official website
Urgent Care • Hayward, CA
Ratings by platform
- bdir.in: 4.0/5 (14)
What patients say
Patients praise
- Convenient location and accessibility for the local community
- Helpful and professional staff interactions reported by some patients
- Efficient check-in and short wait times experienced by some visitors
- Valuable resource for primary and preventative care in an underserved area
Common complaints
- Long wait times and difficulties scheduling appointments
- Rude or dismissive staff in some instances
- Reports of poor dental work outcomes
- Challenges with administrative systems such as MyChart access
In patients' words
"Love the staff awesome Dr. C"
— LocalityBiz review"It can take about 20min - 30min to speak to a live person to make an appointment (sometimes longer) I’ve tried to call right when they open and your still on a long hold."
— LocalityBiz review (Tiburcio Vasquez Firehouse Clinic)"11/09/21 Horrible lady working front desk... The family had to wait 1 hr pass their time."
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