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Doctors and Clinicians in Hayward, CA - Sutter Health logo

Doctors and Clinicians in Hayward, CA - Sutter Health

Primary CareHayward, CA

★★★★☆4.3/51,824 reviews across 3 platforms

Ratings by platform

  • Urgent Care Map (Downtown Hayward): 4.6 out of 5 stars (959 reviews)
  • Urgent Care Map (Central District Hayward): 3.9 out of 5 stars (865 reviews)
  • Better Business Bureau: 1.07 out of 5 stars (Varies by reporting period)

What patients say

Patients praise

  • Clinical care often described as tentative and caring by individual patients
  • Positive experiences reported at specific urgent care locations in Hayward
  • Focus on holistic-person care and personalized treatment plans in specialized clinics
  • Availability of integrated care through Sutter Health's network and digital patient portal

Common complaints

  • Concerns regarding billing and insurance authorization processes
  • Complaints about scheduling wait times and appointment availability
  • Reports of perceived lack of accountability and issues with administrative staff
  • Some patient feedback mentions a one-size-fits-all approach to care

In patients' words

"This review is not about the Doctors, all that I have seen have been a tentative and caring. My issue is with their billing and scheduling."

Better Business Bureau Review

"Dr. Wang treats the whole person, not just the pain. That’s what changed everything. He listens and helps us find real solutions."

Sutter Health Vitals Blog

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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