Tiburcio Vasquez Health Center: Homepage
Primary Care • Hayward, CA
Ratings by platform
- Birdeye (Silva Pediatric Clinic): 3.2 out of 5 stars (30 reviews)
What patients say
Patients praise
- friendly and attentive doctors and nurses
- accommodating for Spanish-speaking patients
- convenient and accessible care options
- good for routine services like labs and referrals
Common complaints
- long wait times and appointment delays
- difficulties reaching staff by phone or excessive time on hold
- perceived rude or unprofessional behavior by receptionists and some staff
- concerns regarding cleanliness or sanitation
- issues with communication regarding insurance or medical instructions
In patients' words
"They tell u to get here 15 mins before to get checked in but then still have u wait inside for another 30-45mins for the doctor to only see u 5 – 10 mins if lucky."
— Unilocal user review"Terrible customer service. Everytime I take my kids to their appointments I have to argue with the dentist or the receptionist."
— Beautihost user review"Excellent staff,short waiting time very good doctor and nurse. Excellent care. The dentist and nurse were very patient with my son."
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