
Saint Francis Urgent Care
Urgent Care • Hayward, CA
Ratings by platform
- Birdeye: 3.0 / 5 (87 reviews)
- Solv: 4.0 / 5 (average) (69 reviews)
- Yelp (via MapQuest): 3.5 / 5 (128 reviews (as shown))
- Facebook: 78% recommend (from 6 reviews) (6 reviews)
What patients say
Patients praise
- Helpful and kind front desk/reception staff
- Quick or timely appointment/check-in and relatively short wait times
- Doctors/providers described as knowledgeable, thorough, empathetic, and compassionate
- Clean facility and efficient handling of visits (including imaging)
Common complaints
- Poor customer service reported (unhelpful/horrible receptionist, insensitive response)
- Long wait times/rushed feeling
- Some testing/availability issues reported (e.g., strep throat tests “ran out”)
- Perceived “useless” or low-quality experience in some reviews
In patients' words
"“PlEASE STAY AWAY FROM URGENT CARE/ EMERGENCY. I had the unfortunate situation of getting bit by a pitbull… The receptionist was horrible!”"
— Birdeye review excerpt (St. Francis Urgent Care Center, Hayward)"“Good doc and fairly quick.”"
— Birdeye review excerpt (St. Francis Urgent Care Center, Hayward)"“I made an appointment online and it was a very quick process… The front desk receptionists are very kind…”"
— MapQuest page quoting a Yelp review for St. Francis Urgent Care Center (Hayward)"“This place is useless… they didn’t have any strep throat tests because they ‘ran out’…”"
— MapQuest page quoting a Yelp review for St. Francis Urgent Care Center (Hayward)More clinics in Hayward
Hayward - Epic Care
Patients praise: Caring and attentive staff/doctors · High overall patient satisfaction ratings in verified surveys.
Obstetricians in Hayward, CA - Sutter Health Doctors
Patients praise: many patients report feeling well cared for and safe within the Sutter system for obstetric needs · some providers are described as professional, kind, and responsive listeners.
Find Psychiatrists In Hayward, California
Patients praise: Professional and compassionate care from specific practitioners · Improved symptom management and medication stabilization.
Hayward - Select Physical Therapy
Patients praise: Knowledgeable and professional staff · Effective treatment outcomes and recovery progress.
Doctors and Clinicians in Hayward, CA - Sutter Health
Patients praise: Clinical care often described as tentative and caring by individual patients · Positive experiences reported at specific urgent care locations in Hayward.
Comparing your options?
Browse other Urgent Care clinics, or filter by state and specialty to compare patient ratings.

