Live
Read now
Saint Francis Urgent Care logo

Saint Francis Urgent Care

Urgent CareHayward, CA

★★★★☆3.5/5284 reviews across 3 platforms

Ratings by platform

  • Birdeye: 3.0 / 5 (87 reviews)
  • Solv: 4.0 / 5 (average) (69 reviews)
  • Yelp (via MapQuest): 3.5 / 5 (128 reviews (as shown))
  • Facebook: 78% recommend (from 6 reviews) (6 reviews)

What patients say

Patients praise

  • Helpful and kind front desk/reception staff
  • Quick or timely appointment/check-in and relatively short wait times
  • Doctors/providers described as knowledgeable, thorough, empathetic, and compassionate
  • Clean facility and efficient handling of visits (including imaging)

Common complaints

  • Poor customer service reported (unhelpful/horrible receptionist, insensitive response)
  • Long wait times/rushed feeling
  • Some testing/availability issues reported (e.g., strep throat tests “ran out”)
  • Perceived “useless” or low-quality experience in some reviews

In patients' words

"“PlEASE STAY AWAY FROM URGENT CARE/ EMERGENCY. I had the unfortunate situation of getting bit by a pitbull… The receptionist was horrible!”"

Birdeye review excerpt (St. Francis Urgent Care Center, Hayward)

"“Good doc and fairly quick.”"

Birdeye review excerpt (St. Francis Urgent Care Center, Hayward)

"“I made an appointment online and it was a very quick process… The front desk receptionists are very kind…”"

MapQuest page quoting a Yelp review for St. Francis Urgent Care Center (Hayward)

"“This place is useless… they didn’t have any strep throat tests because they ‘ran out’…”"

MapQuest page quoting a Yelp review for St. Francis Urgent Care Center (Hayward)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5].

More clinics in Hayward

Hayward - Epic Care

★★★★★4.9/5(1,456 reviews · 1 platforms)

Patients praise: Caring and attentive staff/doctors · High overall patient satisfaction ratings in verified surveys.

Hayward, CAInternal Medicinemixed

Obstetricians in Hayward, CA - Sutter Health Doctors

★★★★★4.8/5(290 reviews · 3 platforms)

Patients praise: many patients report feeling well cared for and safe within the Sutter system for obstetric needs · some providers are described as professional, kind, and responsive listeners.

Hayward, CAObstetrics & Gynecologymixed

Find Psychiatrists In Hayward, California

★★★★★4.7/5(66 reviews · 3 platforms)

Patients praise: Professional and compassionate care from specific practitioners · Improved symptom management and medication stabilization.

Hayward, CAPsychiatrymixed

Hayward - Select Physical Therapy

★★★★★4.6/5(84 reviews · 2 platforms)

Patients praise: Knowledgeable and professional staff · Effective treatment outcomes and recovery progress.

Hayward, CASports Medicinemixed

Doctors and Clinicians in Hayward, CA - Sutter Health

★★★★☆4.3/5(1,824 reviews · 3 platforms)

Patients praise: Clinical care often described as tentative and caring by individual patients · Positive experiences reported at specific urgent care locations in Hayward.

Hayward, CAPrimary Caremixed

See all clinics in Hayward

Comparing your options?

Browse other Urgent Care clinics, or filter by state and specialty to compare patient ratings.

More Urgent Care clinics