Mission Peak Orthopaedics: Quality Orthopaedic Care
Sports Medicine • Hayward, CA
Ratings by platform
- Yelp: 2.5 out of 5 stars (based on Yelp data) (27 reviews (Yelp))
- MapQuest/Yelp (combined practice reviews): 3.0 out of 5 stars (94 reviews)
What patients say
Patients praise
- Some patients found individual physicians and PAs knowledgeable and effective in their treatment
- Positive experiences with physical therapy and specific surgical outcomes for some patients
Common complaints
- Unprofessional, rude, or lazy front desk and administrative staff
- Difficulty scheduling appointments or reaching the office by phone
- Concerns regarding high patient volume leading to poor communication and unfulfilled requests (e.g., failure to send medical records)
- Billing complaints, including lack of upfront disclosure of costs
- Perception of being rushed during appointments or doctors not being warm/attentive
In patients' words
"Front desk staff are surly and unfriendly. Not receptive to patients needs and requests. Difficult to schedule appointments."
— Yelp review (via MapQuest)"The facility is top tier. From the Orthopedics to the Physical Therapist they truly know how to get you back right."
— MapQuest review"RIP OFF , rude staff and bad service They don't disclose charges upfront and gave an ankle support worth so cheap online (less than $40) for almost $900, this charge should have been disclosed..."
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