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Find a Doctor - Hayward - St. Rose Hospital

Internal Medicine • Hayward, CA

Ratings by platform

  • Healthgrades Patient Experience Rating: 61%

What patients say

Patients praise

  • Kind and compassionate individual nursing and doctor staff
  • Positive experiences with specific departments or floors
  • High willingness to recommend among some patient cohorts
  • Professional registrar and intake staff

Common complaints

  • Poor customer service and unhelpful staff
  • Long wait times/slow response from staff
  • Noise levels at night
  • Challenges with care transition planning

In patients' words

"The kind registrar, Sophie, was non-judgmental, kind and incredibly considerate... Then I headed back and met the kindest nurse and doctor combo!"

— Yelp Review

"Called in only to be hung up on. Poor customer service and now I understand the rating is true."

— Birdeye/Google Review

"Nurse Ramon thank you for saving my life."

— Birdeye/Google Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7].

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