Find a Doctor - Hayward - St. Rose Hospital
Internal Medicine • Hayward, CA
Ratings by platform
- Birdeye (Aggregated): 2.6 out of 5 stars (301 reviews)
- Healthgrades Patient Experience Rating: 61%
What patients say
Patients praise
- Kind and compassionate individual nursing and doctor staff
- Positive experiences with specific departments or floors
- High willingness to recommend among some patient cohorts
- Professional registrar and intake staff
Common complaints
- Poor customer service and unhelpful staff
- Long wait times/slow response from staff
- Concerns regarding medical care quality and malpractice claims
- Noise levels at night
- Challenges with care transition planning
In patients' words
"The kind registrar, Sophie, was non-judgmental, kind and incredibly considerate... Then I headed back and met the kindest nurse and doctor combo!"
— Yelp Review"Called in only to be hung up on. Poor customer service and now I understand the rating is true."
— Birdeye/Google Review"Nurse Ramon thank you for saving my life."
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