Western Kansas Urological
Urology • Hays, KS
Ratings by platform
- WebMD, Healthgrades, Vitals: 1.0 out of 5 stars (1 review listed across multiple platforms (WebMD, Healthgrades, Vitals))
What patients say
Patients praise
- Positive surgical outcomes attributed to specific physicians (e.g., Dr. Bootwala)
- Some providers, such as Dr. Edith Wilson, are noted for being professional, easy to talk to, and good listeners
Common complaints
- Issues with administrative and clerical errors (e.g., incorrect patient labeling, incorrect return-to-work instructions)
- Concerns regarding clinical professionalism and hygiene protocols (e.g., examination technique)
- Difficulty scheduling appointments and long wait times
- Unfriendly staff interactions
In patients' words
"Most incompetent clinic I have ever been to and I work in healthcare. I filed a grievance with Hays Med but they did nothing."
— Healthgrades, Vitals, WebMD reviewer (Lou J)"Dr. Wilson is easy to talk with, listens well, and is able to explain things well. She and her staff make the visit as comfortable as possible."
— Healthgrades patient review for Dr. Edith Wilson (affiliated provider)More clinics in Hays
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Surgery
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