HaysMed - Urology | Medical Specialist
Urology • Hays, KS
Ratings by platform
- Vitals (Western Kansas Urological Associates): 1/5 stars (1 review)
- Healthgrades (Dr. Edith Wilson): 5/5 stars (1 review)
- Birdeye (Hays Medical Center): 4.2/5 stars (411 reviews)
What patients say
Patients praise
- Access to advanced urological technology such as Aquablation therapy for BPH treatment
- Patients reported positive experiences with specific surgical outcomes and attentive care from certain providers
- Supportive environment for patients undergoing long-term treatments like cancer care
- Convenience of specialized care for patients in Western Kansas
Common complaints
- Complaints regarding clinical competence and perceived lack of staff professionalism in specific instances
- Reports of administrative issues, such as errors in documentation and difficulties with follow-up scheduling
- Isolated reports of poor communication or mistreatment within the broader hospital setting
In patients' words
"The only reason I did not leave and never come back was Dr. Bootwala. She did my surgery and it helped me greatly. Most incompetent clinic I have ever been to and I work in healthcare. I filed a grievance with Hays Med but they did nothing."
— Vitals Review (Western Kansas Urological Associates)"Dr. Wilson is easy to talk with, listens well, and is able to explain things well. She and her staff make the visit as comfortable as possible."
— Healthgrades Review (Dr. Edith Wilson)"We’ve already seen excellent results and positive feedback from men who struggled for years with urinary symptoms."
— HaysMed Official Statement regarding Aquablation therapyMore clinics in Hays
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Patients praise: Fast service (in and out quickly).
Surgery
Patients praise: Skilled, knowledgeable, and professional medical staff · Genuine care and compassion from some providers and nurses.
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