Anna Jaques Hospital
Pediatrics • Haverhill, MA
Ratings by platform
- MedicalRecords.com: 3.1/5 (83 reviews)
What patients say
Patients praise
- Professional, compassionate, and warm medical staff and nurses
- Strongly positive experiences reported for labor and delivery services
- Patients generally appreciate clear communication from doctors and nurses when engaged
- Willingness among a majority of patients to recommend the hospital to others
Common complaints
- Long wait times for appointments or services
- Poor administrative and customer service experiences regarding scheduling
- Concerns regarding communication responsiveness when help is requested
- Occasional complaints regarding facility cleanliness
In patients' words
"The doctors, nurses, specialists, and staff were incredible every step of the way. I will definitely be back for the next baby!"
— Patient review on MedicalRecords.com"Switched to Dr. Ray for my PCP and called for the first time and spent 20min on hold before speaking to receptionist who then told me it would be 5 months before I could be seen as a first time patient."
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