Mass General Brigham Community Physicians
Infectious Disease • Haverhill, MA
Ratings by platform
- Mass General Brigham Provider Directory: 4.9/5 (111 reviews)
- Mass General Brigham Provider Directory: 4.7/5 (103 reviews)
- Mass General Brigham Provider Directory: 4.7/5 (91 reviews)
What patients say
Patients praise
- Providers described as kind, caring, and attentive
- Patients feeling heard and seen during visits
- High satisfaction with primary care providers taking time to listen and explain things clearly
- Appreciation for thorough medical history reviews and preparation
- Strong trust in long-term primary care relationships
Common complaints
- Feeling rushed during appointments
- Concerns about providers not adequately remembering or reviewing medical history
- Perceived dismissiveness or lack of interest in complex health concerns
- Isolated complaints regarding staff communication (e.g., calling names from a distance)
- Occasional frustration with medical policy decisions (e.g., vaccine exemptions)
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