Mass Eye and Ear
Ear, Nose, and Throat (ENT) • Harwich, MA
Ratings by platform
- LocalityBiz: 1/5 (1 review)
- Healthgrades: 2.3/5 (3 reviews)
- Birdeye: 1.7/5
What patients say
Patients praise
- clean and nice office facility
- some individual providers received positive feedback in other locations
Common complaints
- long wait times
- rude or uncompassionate office staff
- difficulties with the referral and scheduling process
- perceived lack of helpfulness or specialization for certain conditions
In patients' words
"They made me explain all my history AGAIN... Then they went on to tell me “we don’t have a doctor here that can help you”... Ignorance at its best not to mention they were so rude."
— LocalityBiz review"Wait times in this entire department are HORRENDOUS. The staff isn't very friendly. I spoke with the secretary Stephanie and her lack of compassion and empathy is appalling."
— Healthgrades reviewMore clinics in Harwich
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Patients praise: Professional and thorough clinical approach · Clear communication of medical information.
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Patients praise: Compassionate, attentive, and caring care from Dr. Latimer · Long-term effectiveness for chronic pain and spine-related issues.
Duncan Hearing Healthcare
Patients praise: Exceptional customer service and support · Thorough and professional examinations.
Cape & Islands Plastic Surgery
Patients praise: Professional, kind, and supportive staff · Surgeons (specifically Dr. Seth Jones and Dr. Loffredo) are skilled and talented.
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