Craig A. Jones, MD at Mass Eye and Ear - Mashpee, 5 Industrial ...
Ear, Nose, and Throat (ENT) • Harwich, MA
Ratings by platform
- Mass General Brigham/Mass Eye and Ear official site: 4.7 out of 5 (250 reviews / 730 ratings)
- U.S. News & World Report: 4 out of 5 (60 reviews)
- WebMD Care: 4.5 out of 5 (1 review / 25 ratings)
- Healthgrades: 4.6 out of 5 (34 reviews)
What patients say
Patients praise
- Professional and thorough clinical approach
- Clear communication of medical information
- Attentive and personalized care
- Highly recommended by many patients for clinical expertise
- Friendly and helpful office staff (in majority of reports)
Common complaints
- Occasional patient dissatisfaction with front desk staff and administrative policies (e.g., rigid appointment cancellation for late arrivals)
In patients' words
"Dr. Jones is a superlative clinician. Did excellent exam, listened thoughtfully to all I had to say, reviewed my chart, efficiently communicated vast amounts of useful information to guide my care, and displayed top notch up-to-knowledge in his specialty fields."
— Mass General Brigham Patient Review"If I didn't have a bad experience with his front desk I would have given him a 5 plus!... I couldn't believe when the woman at the front desk said she had to cancel my appointment because I was 15 minutes late!"
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