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Craig A. Jones, MD

Ear, Nose, and Throat (ENT) • Harwich, MA

★★★★★4.6/5345 reviews across 4 platforms

Ratings by platform

  • Mass General Brigham/Mass Eye and Ear official site: 4.7/5 (250 reviews)
  • U.S. News & World Report: 4/5 (60 reviews)
  • WebMD Care: 4.5/5 (1 review)
  • Healthgrades: 4.6/5 (34 reviews)

What patients say

Patients praise

  • Professional and thorough clinical approach
  • Clear communication of medical information
  • Attentive and personalized care
  • Highly recommended by many patients for clinical expertise
  • Friendly and helpful office staff (in majority of reports)

Common complaints

  • Occasional patient dissatisfaction with front desk staff and administrative policies (e.g., rigid appointment cancellation for late arrivals)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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